Corrosion on my Ed. 80 will be repaired under warranty.

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toner87
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Corrosion on my Ed. 80 will be repaired under warranty.

Post by toner87 »

A while back, while in for my 12000 mile service I mentioned to the service manager that there was some corrosion on the front end of my Rockster. The guy said "we see that a lot and it's not covered by the warranty". I asked him to talk to BMW anyway and see what they said. A month goes by and I stop by again to see if he's heard anything from BMW... Nothing. I stop by again maybe 10 days later.Nothing. This time I pick up his biz card and then email him a nice little note reminding him to check with BMW and see what they say about the corrosion. I get back a quick email from him saying "no go" on the warranty coverage. At this point I'm getting a litte peeved, as I really don't believe he's contacted BMW once. So, I ask him for all of his correspondence with BMW. The next email I get from him he say he's going to try "again" with BMW and really push them to cover the repairs under warranty. Then, lo and behold I get another email saying they'll warranty the repairs. I took in the bike yesterday and he made a quick list of the parts that need to be ordered. Now I wait until the parts are in.

Here are some pics of the corrosion:


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Image


There's also a spot on the left side. Am I out of line on this? Should I expect a $14000.00 motorcycle to have corrosion issues like this, even after close to 3 years?
T.
Tripton
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Post by Tripton »

That looks pretty nasty. I certainly would expect it to be fixed under warranty if it were my bike!!

Hopefully I won't have to worry about it...
Dr.G
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Post by Dr.G »

Like always Toner You are the Man!!!!!!! good job with the dealer!! :P
leno

Post by leno »

I pointed out the corosion on my Roadster which has the same colour forks to my dealer. He said straight away bring it in next week and we will swap the forks under waranty. So your dealer was totaly in the wrong. I don't know why he would do that because they get paid to do the work.
toner87
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Post by toner87 »

Plain and simple... He was lazy. Until I started to ask for copies of stuff in writing he had done zip, zero, zilch, nada. I don't understand it either.
Ebuyergum
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Warranty too

Post by Ebuyergum »

I had a fork changed on my bike a few weeks after I bought it, at 9 months old. This was done by the dealer.
I then had the other fork and brace swapped at 23 months by another dealer, again under warranty.
My bike is now 33 months and again the forks are showing signs of bubbling.
It gets wet but no salt, so I can only put it down to poor paintwork.

The dealers are aware, as they had no quibbles dealing under warranty.

I now have a complete front end stored away which I picked up on ebay.
If I ever come to sell it, I might make the swap.
leno

Post by leno »

I think it's the blue paint, the gray/sliver ones seem okay.
toner87
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Rock's fixed.

Post by toner87 »

I am happy to report that the corroded front fork parts on my nearly out of warranty Ed. 80 Rockster have been replaced! Yeehaw! :lol: :D :P
Greig Andrews
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Post by Greig Andrews »

Ohh thats ugly. I have the first signs on my ed80 aswell. Mostly on the cross member just little bits not exposed but bubbling. Its only a year old (bought a long time floor model) but I have 35,000k's and its the only sign of poor quality I have noticed. I haven't even checked but I though Warranty was only 12 months. Bugger
Of course I would prefer four wheels, a bike for the daily grind and a sportsbike for weekends !
lokiwong
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Post by lokiwong »

I have the same problem. Dealer replaced fork and 2 cylinder head for me. Someone told me that the problem will appear again....
toner87
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Post by toner87 »

I haven't see signs of corrosion anywhere else... My warranty expires in about 3 weeks... Now I can take the bike to my local independent shop and not feel like I'm being !@#$% up the !@#$% every time I need something done.
T
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